FAES MORAZZO, UNIPESSOAL LDA

RUA ALMEIDA GARRET Nº25 LOUREL, 2710-349 SINTRA, PORTUGAL
Distrito de Lisboa, Concelho de Sintra, Freguesia Sta Maria e S. Miguel

VAT Number: 514594098

Cookies Policy

Last updated: 12/02/2025

Welcome to our Cookie Policy page. This document explains what cookies are, how we use them, and how you can manage them while browsing our website.

1. What are cookies?

Cookies are small text files sent to your browser when you visit a website. They help the website function properly, enhance your experience, and allow us to better understand how visitors interact with our site.

2. How do we use cookies?

We use cookies to:
Website functionality: Ensure that all sections of the website operate as intended.
User preferences: Remember your choices, such as language and settings.
Analytics and performance: Understand how visitors interact with the site to improve our services.
Advertising: Display personalized ads based on your interactions.

3. Types of cookies we use

Essential cookies: Necessary for the basic operation of the website.
Performance cookies: Collect anonymous information about how you use the site.
Functional cookies: Remember your preferences to provide a tailored experience.
Advertising cookies: Used to show relevant ads based on your browsing behavior

4. Managing cookies

You can control and manage cookies through your browser settings. However, disabling certain types of cookies may affect the functionality of the website.

5. Settings for common browsers:
Google Chrome
Mozilla Firefox
Safari
Microsoft Edge

6. Contact us

If you have any questions about our Cookie Policy, please contact us at morazzo@morazzo.com.

Privacy Policy

1. Information Collection

We collect information you provide directly, such as when filling out contact forms or subscribing to our newsletter. We may also collect data automatically through cookies and similar technologies.

2. Use of Information

We use your information to:
Respond to your inquiries;
Send updates and newsletters, if you have consented;
Improve our website and services.

3. Information Sharing

We do not share your personal information with third parties, except when necessary to comply with legal obligations or protect our rights.

4. Security

We implement security measures to protect your information from unauthorized access.

5. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us through our contact form.

6. Changes to This Policy

We may update this policy periodically. We recommend reviewing this page regularly to stay informed about our privacy practices.

7. Contact Us

If you have questions about this policy, contact us through our contact form.

General Terms and Conditions of Use

1. Acceptance of Terms

By browsing this website, the user agrees to comply with the Terms described herein. Accessing or using this website automatically implies acceptance of these conditions.

If you are a minor or do not have the legal capacity to enter into contracts, you must obtain prior authorization from your parents or legal guardians before using this website.

2. Use of the Website

The user may use this website solely for legitimate purposes and in accordance with these Terms. The following actions are strictly prohibited:
Using the website for any illegal or prohibited purpose;
Attempting to disrupt, damage, or gain unauthorized access to any part of the website;
Transmitting viruses, malware, or any other malicious code;
Collecting personal information from other users without explicit consent;
Violating any rights of third parties, including copyright, trademarks, or privacy rights.

3. Website Content

All content on this website, including texts, graphics, logos, images, audio, videos, and software, is the property of FAES MORAZZO, UNIPESSOAL LDA or its licensors and is protected by copyright laws and other applicable legislation. Copying, reproducing, distributing, modifying, or creating derivative works from this content without prior written permission from FAES MORAZZO, UNIPESSOAL LDA is strictly prohibited.

4. Information and Clarifications Regarding Services

If the client requires clarification regarding the nature, scope, or functioning of the services provided, as well as any other contractual aspects, they should contact our Customer Support Service. This service is available to provide the necessary clarifications before the contract is signed or during the execution of the services, whenever necessary.

Our Customer Support Service can be contacted through the following means:
Email: daniela@morazzo.com
Phone: +351 962581801

5. Payments and Contracts

Any payment request will be clearly specified and covered in a service agreement entered into between the parties before the commencement of the respective service. This agreement will aim to define, in detail and transparently, the applicable terms and conditions, including the total amount payable by the client.

Prices displayed on the website or in commercial proposals already include Value Added Tax (VAT) at the legally applicable rate at the time of invoice issuance. FAES MORAZZO, UNIPESSOAL LDA commits to communicating any changes in values or applicable rates in advance.

If the client has any questions regarding the amounts, payment conditions, or other contractual aspects, they should contact our customer support service for prior clarification.

6. Refunds

In the event the client is not satisfied with the service provided for justifiable reasons, FAES MORAZZO, UNIPESSOAL LDA commits to refunding the charged amount, subject to an agreement between both parties after a preliminary analysis of the specific situation.

The refund request must be formally submitted by the client within the timeframe stipulated in the contract or, if not specified, within a reasonable period after the service has been provided. The final decision regarding the refund will be communicated in writing to the client after evaluating the circumstances presented.

7. Warranties and Limitation of Liability

The website is provided "as is" and without any warranties of any kind, express or implied. FAES MORAZZO, UNIPESSOAL LDA shall not be liable for:
Interactions between users;
Any damage or loss arising from the use of this website;
Errors, viruses, or technical failures that may occur during the use of the website.

Under no circumstances shall FAES MORAZZO, UNIPESSOAL LDA be held responsible for indirect, special, incidental, or consequential damages, even if advised of the possibility of such damages.

8. External Links

This website may contain links to third-party websites. These links are provided solely for convenience and do not imply endorsement or approval of their content. FAES MORAZZO, UNIPESSOAL LDA is not responsible for the content of these external websites.

9. Changes to the Terms

FAES MORAZZO, UNIPESSOAL LDA reserves the right to modify these Terms at any time. Changes will take effect as soon as they are published on the website. Continued use of the website after such changes implies acceptance of the new terms.

10. Applicable Law

These Terms and Conditions are governed by the laws of Portugal. Any disputes related to the use of this website will be resolved exclusively in the competent courts of Portugal.

11. Alternative Dispute Resolution

In accordance with Article 14 of Regulation (EU) No. 524/2013, we inform that the European Union provides an online dispute resolution platform, accessible at: https://ec.europa.eu/consumers/odr .

FAES MORAZZO, UNIPESSOAL LDA has adhered to the electronic complaints book available at:

12. Contact

For more information or clarifications regarding these Terms and Conditions, please contact us via the following email: morazzo@morazzo.com or through the contact form available on our website.